Shipping Policy

At SwagWok.com, we are committed to providing you with fast, reliable, and hassle-free shipping for all your orders. Please review the following shipping policy to understand how shipping works at SwagWok.com:

Processing Time:

  • Orders are typically processed and shipped within 48 - 76 hours of receiving payment. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods:

  • We offer a variety of shipping methods to meet your needs, including standard shipping, express shipping, and international shipping options. Shipping methods and rates are displayed at checkout for your convenience.

Shipping Rates:

  • Shipping rates are calculated based on the shipping method selected, the destination of the order, and the total weight of the package. You can view the shipping costs for your order at checkout before completing your purchase.

Delivery Times:

  • Delivery times vary depending on the shipping method selected and the destination of the order. Standard shipping typically takes 5-7 business days for domestic orders, while express shipping may arrive sooner. International orders may take longer to arrive due to customs clearance and other factors.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. If any restrictions apply to your order, we will notify you promptly and provide alternative shipping options if available.

International Shipping:

  • We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the order total or shipping charges.

Shipping Address:

  • Please ensure that the shipping address provided at checkout is accurate and complete to prevent delivery delays or mis-shipments. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delivery Issues:

  • In the event of delivery issues, such as lost or damaged packages, please contact our customer service team immediately for assistance. We will work with you to resolve the issue and ensure that you receive your order in a timely manner.

Questions or Concerns:

  • If you have any questions or concerns about shipping or delivery, please don't hesitate to contact our customer service team for assistance. We are here to help and ensure that your shopping experience at SwagWok.com is smooth and enjoyable.

Thank you for shopping at SwagWok.com. We appreciate your business and look forward to serving you again soon!